This is a full-time hybrid role for an Engagement Lead at OFI Services. You will be responsible for leading high-impact process mining and supply chain transformation initiatives, identifying areas for business improvement, and ensuring clients achieve tangible business value through data-driven insights.
As a Engagement lead, you will engage with executive stakeholders, demonstrating the ROI of process mining, automation, and AI applications, while guiding them through the implementation journey. You will also play a key role in growing strategic accounts and creating demand among both existing and new clients.
The position is based in Amsterdam, with flexibility for remote work. Occasional travel is required for customer workshops and on-site visits.
We are looking for a commercially driven, experienced leader with strong supply chain knowledge, consulting experience, and preferably hands-on familiarity with Celonis.
Aufgaben
Customer Engagement & Consulting:
Work closely with clients to understand their business processes, challenges, and objectives.
Lead discovery workshops to identify high-impact use cases for process mining.
Provide strategic recommendations to improve operational efficiency and unlock business value.
Value Realization & Measurement:
Develop business cases and ROI models to quantify the value of process mining and automation.
Continuously measure and validate the impact of solutions on customer KPIs and financial performance.
Drive ongoing improvements to maximize value realization and ensure customer success.
Solution Design & Implementation:
Collaborate with technical consultants and data scientists to design tailored solutions.
Translate business requirements into actionable, data-driven insights.
Assist in developing execution plans for process data extraction and analysis.
Thought Leadership & Advocacy:
Act as a subject matter expert in process mining and digital transformation.
Present insights and recommendations to senior leadership and executive stakeholders.
Represent OFI Services at industry events, conferences, and client workshops.
Cross-Functional Collaboration:
Work closely with Sales, Customer Success, Product, and Technical teams to ensure customer satisfaction.
Provide input into product development based on customer feedback and industry trends.
Support pre-sales efforts by assisting in value assessments and proof-of-concept engagements.
Anforderungen
Bachelor’s or Master’s degree in Business, Economics, Engineering, Computer Science, or a related field.
5+ years of experience in consulting, supply chain management, or process transformation roles.
Strong understanding of supply chain processes (procurement, logistics, operations, planning).
Preferably prior experience with Celonis or similar process mining platforms.
Excellent analytical skills with the ability to translate data into actionable business insights.
Proven expertise in business process optimization, change management, and digital transformation.
Strong communication, stakeholder management, and executive presentation skills.
Ability to manage multiple projects and clients, delivering high satisfaction levels.
Fluency in English is required; Dutch, Spanish, or Portuguese proficiency is a plus.
Vorteile
A flat organizational structure with an international team.
Flexibility and a collaborative, growth-focused work environment.
Exciting opportunities to work on cutting-edge digital transformation projects.
A fun, dynamic atmosphere where your contributions make a real impact.
Wenn Sie bereit sind, Teil eines Unternehmens zu werden, das sich in ständigem Wachstum und Entwicklung befindet, zögern Sie nicht, sich zu bewerben!
