Acerca del puesto
We are looking for a Cybersecurity Specialist with experience in data protection and compliance with international regulations, such as GDPR. This person will be responsible for implementing and ensuring the security measures of our technological solutions, especially in the AI environment.
Are you passionate about innovation and digital transformation?
This is your chance!
Responsabilidades
Customer Engagement & Consulting
Work closely with clients to understand their business processes, challenges, and objectives.
Lead discovery workshops to identify high-impact use cases for process mining.
Provide strategic recommendations to improve operational efficiency and unlock business value.
Value Realization & Measurement
Develop business cases and ROI models to quantify the value of process mining and automation.
Continuously measure and validate the impact of solutions on customer KPIs and financial performance.
Drive ongoing improvements to maximize value realization and ensure customer success.
Solution Design & Implementation
Collaborate with technical consultants and data scientists to design tailored solutions.
Translate business requirements into actionable, data-driven insights.
Assist in developing execution plans for process data extraction and analysis.
Thought Leadership & Advocacy
Act as a subject matter expert in process mining and digital transformation.
Present insights and recommendations to senior leadership and executive stakeholders.
Represent OFI Services at industry events, conferences, and client workshops.
Cross-Functional Collaboration
Work closely with Sales, Customer Success, Product, and Technical teams to ensure customer satisfaction.
Provide input into product development based on customer feedback and industry trends.
Support pre-sales efforts by assisting in value assessments and proof-of-concept engagements.
Requisitos
Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field.
A few years of experience in a fast-paced, customer-facing role, ideally in value engineering, process improvement, or management consulting.
Strong knowledge of business process management, process mining, and data analysis.
Excellent analytical skills, with the ability to translate complex data into actionable insights.
Expertise in process mining, business process optimization, and change management.
Strong communication and presentation skills for effective collaboration with clients and stakeholders.
A consultative mindset with a proven ability to build relationships and deliver tailored solutions.
Experience managing multiple projects and customers, ensuring high satisfaction levels.
Fluency in English is required; Spanish or Portuguese proficiency is a plus.
Passion for digital transformation, process excellence, and driving business value.
Beneficios
Belong to a growing multinational company.
Support in professional certifications.
Professional development plans.
Welfare and integration activities.
Excellent work environment.
Support in personal and professional growth.
100% payment in case of medical leave.
Telemedicine, televeterinary and telepsychology 24/7.
Access to the UDEMY platform for training on various topics.
BUSUU platform for language learning.
1 day off for birthdays.
2 additional family days.
1 day off for moving.